CONTACT US

We’re here to help.

Speak to the team about adoption, volunteering, donations and the work of our Liverpool rescue. Find the right route for your enquiry below.

Black and white dog looking towards the camera

Call the rescue

0151 549 0959

If you leave a voicemail, include your contact number and a little detail about your enquiry so the right member of the team can respond.

Call 0151 549 0959

Email the team

animals_inneed@hotmail.co.uk

For general enquiries, volunteering, fundraising or practical support, tell us how we can help. For adoption enquiries, start with the application process below.

Send an email
A shelter corridor with individual glazed doors

Find us in Melling

Carla Lane Animals in Need, 3 Spurriers Lane, Melling, Liverpool, L31 1BA.

Our entrance has tall metal gates with the rescue’s name. Keep the gates closed behind you and follow the path around to the left for reception. Staff may be caring for animals, so please arrange animal visits in advance.

Visiting the animals

Animal visits are by invitation and appointment only after you have completed an adoption questionnaire. Please wait for the team to contact you before coming to meet an animal. Unexpected visitors cannot be shown around the animals.

Start an adoption enquiry

Dropping off donations

Donation drop-off is available from 10am to 12 noon and 1pm to 4pm on Monday, Wednesday, Thursday, Friday, Saturday and Sunday. We are closed on Tuesdays. These are donation hours, not open visiting hours for the animals.

Check our accepted items before bringing supplies. The rescue is unable to collect donations from people’s homes.

Check accepted donations

PLAN YOUR VISIT

A little planning. More time for the animals.

Check the right route before you travel, so our team can give you and the animals the time you need.

Meeting an animal? Complete the adoption questionnaire first and wait for an invitation to an appointment.

Bringing supplies? Check accepted donations before setting off. Donation drop-off is 10am to 12 noon and 1pm to 4pm on Monday, Wednesday, Thursday, Friday, Saturday and Sunday. We are closed on Tuesdays.

Call before you travel

Find your next step

A new companion, a helping hand or a kind donation — there is more than one way to make a difference.

Thinking of adopting?

Learn how we match animals with safe, loving homes and what to expect from the adoption process.

Explore the adoption process

Help in your own way

Discover volunteering, fostering and fundraising opportunities that support the animals in our care.

Find ways to get involved
Tabby cat looking towards the camera near a scratching post

Stay connected

Follow our official Facebook, Instagram and TikTok pages for rescue updates, adoption stories, appeals and event announcements.

Carla Lane Animals in Need is registered charity number 1031342.

Visit our Facebook page